As an Agile Coach and Scrum Master, fostering continuous improvement within teams is a cornerstone of my role. But what about our growth as coaches? To evolve in my journey, I’ve relied on a vital tool: feedback loops, specifically through a structured Scrum Master Self-Assessment Survey, which I explained in detail on Agile Coach Assessment . This approach has not only deepened my understanding of team dynamics but has also shaped me into a better facilitator and leader.

Feedback isn’t just for teams—it’s a powerful mechanism for coaches to identify blind spots, validate strengths, and align with the needs of those we support. While we often emphasize creating a safe space for teams to share ideas and concerns, it’s equally essential to seek their candid feedback about our own practices. Doing so fosters trust, strengthens collaboration, and enhances our ability to adapt. And I really like getting feedback on my work from different parties, my teams, my managers, my co-workers. It does not matter how old we are and how much experience we have in our careers. What matters is listening to people and learning from our mistakes. Otherwise we keep repeating the same behaviors, ending up with the same mistakes and hitting that wall without even realizing what we have done wrong. 

So how did I gather this valuable feedback from my team?

In order to do this I’ve conducted quarterly scrum master self-assessment surveys, inviting team members to reflect on various aspects of my role. These surveys typically cover topics such as:

• NPS Score on how likely they recommend me as an Agile Coach / Scrum Master to  another team
• The clarity and impact of my facilitation during ceremonies.
• My ability to create an environment of psychological safety.
• The effectiveness of coaching techniques in addressing team challenges.

Using a mix of rating scales and open-ended questions, the surveys provide actionable insights. For example, questions like, “How effectively does the Scrum Master help us identify and resolve impediments?” allow the team to pinpoint specific areas for improvement. Or "How effectively does the Scrum Master helps the team experiment, learn, fail fast and grow" points out the needed scrum master support for to let the team experiment on new things and discuss on the progress during retrospectives. Such feedback help me focus on the real issues and requirements of my team, and not lose time on other unimportant stuff. This way I can prioritize my team's needs and work on them together with my team.